BUS 221 (Ch 1-4)

What class is this?

• BUS 221

• IT 106

• ECON 232

• SMG 410

Job candidates with communication skills stand out in the crowd.

• True

• False

According to Chapter 1, what skill was indicated as the highest rated (83%) as a job seeker should offer to an employer?

• Problem-Solving

• Teamwork

• Both of These

• None of These

College can prepare you with both technical skills and interpersonal skills.

• True

• False

_____ organizations mean fewer layers of management shorter lines of communication, and faster decisions.

• Taller

• Flatter

• Both of These

• None of These

The U.S. is becoming decreasingly diverse in racial and ethnic makeup.

• True

• False

Which of these is the richest communication channel?

• E-mail

• Report

• Letter

• Video-conferencing

Which of these is the leanest communication channel?

• Instant messaging

• Memo

• Phone call

• Face-to-face

Directives and mission goals are examples of _____ communication.

• horizontal

• upward

• downward

• None of These

Idea generation and team building are examples of _____ communication.

• horizontal

• downward

• upward

• None of These