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IST 402 Chapter 1

Authored by Sean b

Business

University

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IST 402 Chapter 1
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main idea behind Business Process Reengineering (BPR)?

Improving departmental functions

Automating business processes

Redesigning major business processes to improve organizational performance

Combining process management, redesign, process improvement, and automation

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who is the founder of TPS (Toyota Production System)?

Michael Hammer

Taiichi Ohno

W. Edwards Deming

Adam Smith

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main idea behind Six Sigma?

Improving operational processes

Aligning major business processes

Achieving near-perfection in manufacturing and service processes

Combining process management, redesign, process improvement, and automation

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False: ERP systems allowed companies to replace old software with new applications to be organized into a business process

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main difference between a "system" and a "process"?

A process is a type of system, while a system is a type of process

A system is a type of large business process, and a process is a type of small business system

A system is a type of organizational chart, while a process is a type of flow chart

A system converts inputs into outputs, and a process converts inputs into products or services

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who first used the type of diagram illustrating a value chain or business process?

Porter

Hammer

Geary Rummler

Davenport

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary focus of Porter's concept of value chain?

Improving operational processes

Aligning or changing major business processes

Automating business processes

Enhancing organizational performance

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