BPMN1013 Controlling & leadership -Q

Next time you perceive a curve in the road ahead, I suggest you slow down before the curve, and accelerate when you are in the curve. What type of control is this?

Fleet tracking by GPS allows managers to monitor company vehicles. Managers can determine when vehicles reach their destinations and the speed in which they move between destinations. This is an example of

A sales goal is set, the sales team works to reach that goal for three months, and at the end of the three-month period, managers review the results and determine whether the sales goal was achieved. What type of control is this example?

Thoroughly interviewing a candidate can tell a human resource manager much about how this person would fit into the organization. A rushed interview may result in hiring the wrong person for the job. What type of control is this?

There are four perspectives of Balance Score Card which are financial, innovation, internal business and ___________ perspectives.

A key part of this perspective is aiming to answer the question, “What are we good at?” This is an example of ____________ perspective in the Balance Score Card.

ISO 9001 is the internationally recognized __________________ standard.

A manager may be able to give promotions, bonuses or even simple compliments to sales employees who meet their quotas. This is an example of _____ power.

Your boss threatens to fire you if you don't complete a project on time. This is an example of __________ power.

Four basic skills for leadership are cognitive abilities, interpersonal skills, business skills and ______.