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Death PKT

Authored by Akshay More

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Professional Development

Used 1+ times

Death PKT
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Mrs Smith has provided us with incomplete forms to start for her spouse pension settlement from the ABC Scheme. As per the procedure a letter was issued explaining same and case was pended for 1 month. What option we will select in work type –

True Complete the case

Chaser

Reminder

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Mrs Wood is a member of DB Scheme and passed away on 10/09/2022 in Germany. We received death notification from daughter and her contact details are of UK. Will we click on overseas button on doc prod:

Yes

No

May be

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

3.

In the filled Bereavement Grant Application Form option 2 and 3 are filled. As per completed form Spouse is the only estate. There is no Will or Grant of Probate available. We have received the Pre Payment Plan along with the completed form. Kindly confirm which procedure will be followed from the below options –

Accept the Pre Payment Plan and proceed with the BG payment

Need to approach trustee for their decision

Contact the estate and ask for bank statement and pend the case

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

At completion stage of death notification case what option is selected as reason for pending?

Future work item

External - Other

5.

FILL IN THE BLANK QUESTION

1 min • 1 pt

The age difference between member and spouse is 14 years 11 months then mention the spouse pension reduction will be applied for___ with a reduction of ___

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In HRG if the member has left a surviving spouse and died within 5 years of retirement will there be a 5 year guarantee lumpsum payable –

Yes

No

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

As per the completed Beneficiaries’ Data Form member has left a surviving spouse and is living in a care home. The form is signed by the member’s daughter. Kindly confirm which procedure will be followed from the below options –

Accept the information provided and issue the letter detailing spouse’s benefits to the daughter

Issue a letter asking for spouse’s POA/COP and pend the case

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