CHAPTER 6 (MANAGEMENT IN BUSINESS)

The skills needed to perform specialized tasks are called technical skill.

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Technical skills are especially important for top managers.

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Human relation skills include the ability to get along with subordinates and to motivate employees to perform.

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Human relation skills are most important for first-line managers.

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Conceptual skills are the skills needed to perform specialized tasks.

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Most managers would be categorized as a top managers.

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Middle managers are responsible for implementing the strategies, policies, and decisions made by the tp managers.

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A manager is likely to be engaged in planning, organizing, directing and controlling during the course of any given day.

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As businesses become increasingly international is scope, global management skills will become more important.

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Planning begins when managers determine the firm's goals.

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