PSL1CH02Vocab

These employees serve guests directly. Front-of-the-house positions include managers, assistant managers, banquet managers, dining room managers, maître d's, hosts/hostesses, cashiers, bar staff, serving staff, and busers.

• back of the house

• entry level job

• front of the house

• career

A profession or work in a particular field that individuals choose for themselves.

• career pathway

• career

• networking

• mentor

Someone who can play the role of a wise advisor to help guide a person along his or her career path.

• networking

• entry level job

• career

• mentor

The use of tools to increase a person's efficiency and productivity; the skills needed for effective time management include planning, goal setting, setting priorities, and delegating.

• networking

• stress managemnent

• delegating

• time management

Connecting with several people to build relationships that may result in career advancement, industry updates, and greater knowledge and skill.

• networking

• time management

• stress management

• front of the house

The condition where, or feeling that, demands exceed the resources available for use.

• stress managment

• networking

• delegating

• stress

Refers to foodservice employees who work outside the public space; back-of-the-house positions include chefs, line cooks, pastry chefs, crew (or shift) supervisors, dish washers, bookkeepers, storeroom clerks, purchasers, dietitians, and menu planners.

• front of the house

• back of the house

• career

• career pathway

A series of jobs through which people can advance to further their careers.

• mentor

• networking

• career pathway

• career

A job that requires little or no previous experience; entry-level jobs are an important starting point for all career pathways and usually lead to other positions with more responsibility that require more experience and/or specialized skills.

• back of the house

• entry level job

• front of the house

• mentor

A process people use to identify what causes stress for them in the workplace as well as in their personal lives; once a stress is identified, various strategies can be applied to minimize its effects.

• networking

• time management

• career pathway

• stress management