REVISION FINAL SMG103

Management process have ​​​ ______ process.

• 4

• 1

• 2

• 3

A law firm organization chart only has a chief partner and partners, this identifies as ______________.

• tall organization

• flat organization

• coordination

• division of labour

Communication within the organization and among peers is known as lateral communication.

• TRUE

• FALSE

Incoming or screening control takes place while activity is in progress.

• TRUE

• FALSE

____________ is a process of determining what the position entails and the qualifications needed to staff the position.

• Job description

• Job specification

• Job enrichment

• Job analysis

​​ ​ ​ ​ Which theory below is also known as behaviorism or operant conditioning?

• Maslow’s Hierarchy Needs Theory

• Reinforcement Motivational Theory

• Theory Y

• Theory X

A manager organizes four types of resources: financial, human, physical, and ____________.

• division of Labor

• integration

• effective group

• informational

The frequency of controls consists of

• constant, periodic and occasional.

• periodic, coaching and constant.

• occasional, flexible and constant.

• consistent, structure and mission.

Provide employee with up-to-date skills and knowledge is _______ in the recruitment process.

• selection

• performance management

• career development

• training

Decoding refers to _______________________.

• sender selects to transmit a message

• convey and seek information from another person

• receiver translate the sender’s symbol of meaningful thoughts

• response or reaction by the receiver to sender’s message