Group 2: AU 28 & 29

We have to action a "_____" item when you have the correct number of physical pieces, but one or more piece is not the correct item

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What are the two most common reasons to complete a Repair Pick (RePick)?

Select all that apply.

• The picker physically picked the piece but did not confirm it systemically.

• The picker confirmed the piece(s) systemically, but did not physically pick it from the MSU to place in the tote.

• The picker raised an exception that the piece was not available and sent the MSU to the hospital.

• The picker confirmed the piece(s) systemically, physically picked it from the MSU but placed it in the wrong tote.

If we have to short pick a SKU from an order today, after confirming it wasn't available in the GTP, what should we do with the open ODO?

Select all that apply.

• Immediately complete the ODO by "zero packing" in GO to clean up the open ODO list.

• Monitor the open ODO for a day or two to see if it will be replenished from the Buffer, if still not picked, then "zero pack" as we do not have in stock at all.

• Monitor the open ODO for a day or two and if there is replenishment from Buffer to GTP, the ODO will complete once SKU is picked

• Raise an incident to the SS team to close the open ODO populated that day.

For a Wrong Item issue, what is the current best practice for the packer?

• Place the wrong item at designated area: as the mappers will return it to the field

• Place the wrong item at designated area:

  as the item could be married up to the correct order

• Place the wrong item at designated area: it's the picker's problem, not the packers!

• Place the wrong item at designated area: Alan's desk - he will know how to fix it.

• Toss the piece over the fence into the field, 3 points if you hit an MSU.

What are the possible causes of a frozen or blank screen at the pack tables?

Select all that apply.

• Stop order on an item that was picked and needs hospital intervention

• Pickers are refreshing the screen repeatedly as a result of lag.

• Audit occurring on the item that was picked and needs AU intervention

• Poor WiFi connectivity in the warehouse.

Why would the packer see "Stoporderline" in a message during pack?

Select all that apply

• The system is letting packer know that it's break time and they need to stop packing.

• The system is letting the packer know that this SKU belongs to a stop order and cannot be packed to a customer.

• It's a false stop order as a result of a bin-to-bin consolidation being performed

• The system is letting the packer know that this SKU is no longer valid and the item needs to be discarded.

Place how to audit pieces into GO in the correct order

• Audit “Approved” in Manager Dashboard

• System arrives MSUs with SKU at Audit Station

• Piece given to Audit Station and User Creates Audit based on SKU

• User completes Audit of all MSUs

• User begins piece/bin audit and adds piece to short bin