TASK 2 APPOINTMENT AND RESERVATION

1. " Hello, I am Miranda, is this Fave Hotel California?

I'd like to book a room for my family tomorrow"

that sentence show the _________of Reservation

• closing

• price

• booking

• responding and closing

• opening and booking

2. What way to make a reservation?

• By Calling or come directly

• By opening the book

• By asking to the receptionist

• By Promising

• By Choosing a menu

3. I have a _____________ for 8:00 pm for two people at the restaurant.

• Appointment

• reservation

• menu

• order

• transport

4. Nurse : Piala Sakti Medical Center, ....

Caller : I'd like to make an appointment with the doctor.

• How can you help me?

• what can I do for you?

• What will you do?

• How may I call you?

• What should I do to make you happy?

5. The expression below is the sentence of making appointment, except....

• let's meet in the restaurant

• Can I meet the professor at 2 a.m?

• I'd like to see the Doctor at 10 a.m.

• let's meet at 10 a.m

• of course

6. Ira : Hello, can I speak to Boni?

Boni: It's Boni speaking

Ira : Hi, Bon. I heard that you can cut hair

Boni: Yes. Do you want me to cut your hair?

Ira : Yes

Boni: When do you want to come in? I'm busy on Sunday

Ira : What about Saturday afternoon?

Boni: Yes, is it 4 o'clock okay?

Ira : Yes, that's fine. Thanks

• make an appoinment

• book a table

• arrange a meeting

• reserve a table

• book a ticket

7. Receptionist: Jepun Bali Hotel. Sean speaking. what can I help you?

Caller : Hello, _______________ for next week

• I'd like to book a ticket

• I'd like to make a reservation

• I'd like to book a table

• I'd like to buy some table

• I'd like to make an appointment

8. Receptionist: What date are you looking for?

Caller : On April 22 and 23

Receptionist: There are only a few vacancies left

Caller : _______________________

Receptionist: We have one for you, Sir

Caller : Does the room have a air conditioning?

Receptionist: Yes, Sir

Caller : Great. I'll take it

• I'm so sorry to keep waiting

• I just need a single room

• I need a flight ticket now

• I will check the reservation

• I want to book a room

9. Receptionist: We have one for you, Sir

Caller : Does the room have a air conditioning?

Receptionist: Yes, Sir

Caller : Great. I'll take it

Receptionist: Alright, Sir________________________

Caller : Sure. I'm Jay Smith

Receptionist: Well, Mr. Jay. Your room number is 453. It is on the fourth floor. It has air conditioning. Well, is there anything else, Sir?

Caller : No, thank you

Receptionist: You're welcome, Sir. We are looking forward for your coming on the 22nd

• May I know you?

• How do you spell your name?

• May I know your name?

• Can I help you?

• Where do you live?

10. Mrs. Ida: I'd like to book a flight to Hongkong, please.

Nisa : Which airline would you like to use ?

Mrs. Ida: Which is the cheapest?

Nisa : Well, when do you want to travel?

Mrs. Ida: On May 2nd

Nisa : Would you like to return ticket?

Mrs. Ida : Yes, I'm coming back on 10th

Nisa : Let me see. KHJ Airlines costs $288 and JLK Airline costs $293. Both are tourist class

Mrs. Ida: I choose JLK Airline

Nisa : How many seats would you like?

Mrs. Ida : Just one

Nisa : Alright, Ma'am. May I know what your name is?

Mrs. Ida : I'm Ida Amelia

Nisa : Your phone number and e-mail please?

Mrs. Ida : 823 82380. My e-mail is [e-mail]

Nisa : Thank you, Ma'am. We would like to send you the confirmation

What is the topic of the dialogue?

• making arrangement

• booking a flight

• making reservation of hotel room

• booking a room for one person

• booking a table at a restaurant