BTS New Support and Tools

What is "Emergency NetID" called now?

• Temporary NetID

• Onboarding NetID

• Early Employee NetID

• Guest NetID

Who can MAB a user's device?

• User

• Level 2 Consultants

• Supervisors

• Full-Time

Who's One of Us?

• Leonardo DiCaprio

• RWJMS IT

• RUComms

• ITS

Who is/are the new FT After-Hours? Select all

• Josh Buitrago

• Leonardo Marcelin

• May Tam

•  Serene Sebastian

Where should we warm transfer RWJMS calls?

• Supervisors

• RWJMS support line

• Fac/Staff HD

• ITS