last date

Ms. Amrita Kadayam had purchased Sanchay Plus plan with the Long Term Income Option. Will she receive the ROP  at the end of the payout period? 

• Yes. Life Long Income option and Long Term Income option gives Return of Premium at the end of the payout term.

• No, Guaranteed Income Option and Life Long Income option gives Return of Premium at the end of the payout term.

What will be the maturity benefit under Sanchay Fixed Maturity Plan?

• Sum Assured Plus Accrued Reversionary Bonus

• Sum Assured plus ROP

• Sum Assured on Maturity. Where, Sum Assured on Maturity is equal to (Annualized Premium or Single Premium) x Guaranteed Maturity Multiple (GMM).

What are the various ways you can get leads from the bank?

• From your mapped Sales SPs

• Walk in customers:By effective lobby management and Referrals

• All the above will help in getting the leads.

HDFC Bank classifies customers as ___  customers and _____ customers

• Manged,special

• Managed, Unmanaged

FLS Sushant has received leads from RM,Mr Manu Malhotra.What is/are the ways of meeting the client?

• Physical Meeting (Face to face)

• Digital or Virtual Meeting (Tele/video call)

• Either Physical Meeting (Face to face) or Digital or Virtual Meeting (Tele/video call)

Following a skill model helps in successful appointment .Since the lead is from the bank, use the correct context when stating the purpose or the source of the lead.State whether the statement is True/False

• TRUE

• FALSE

Ramya is in to telephonic conversation to  fix an appointmnet with Mr Ram Kapoor who is HDFC Bank Customer for Life insurance sale.She  faced some objections while doing so.Which of the following technique should she follow

• FFF

• LAPAC

• ASAP

Suresh was presenting the product benefits to Mr. Ramesh, What steps should he consider while presentating the same? Choose the correct option

•  Use Product benefits to discuss the value of investing the product and help him understand the money he needs to pay in monthly terms

• Highlight that this is the best product available in the market

• State that this product is best suited for customers like him

What does LAPAC stands for?

• Listen, Acknowledge,Problem,Answer,Confirm

• Listen, Answer,Probe,Acknowledge,Confirm

Sujata has been presented with the product presentation on one of the product Sanchay plus by Ajay. Sujata is still having some concerns whether she should go ahead or not. What should Ajay do to convince her. Choose the right option

• Ajay should connect Sujata with his manager to convience her

• Ajay should provide Sujata with the one pager and brochure of the product so that she can go through the benefit of the product

• Ajay should use the product benefits to discuss the value in investing in this product