Business Management I Vocab Practice (1.05)

Match the following

• The measurement of how many workers are supervised by one manager

• Productivity

• Dividing a large job into units, or job tasks, and assigning an individual to do each of the tasks

• Span of Control

• Creating authority that flows in a clear, continuous line

• Division of Labor

• The flow of authority within an organization; also called line of command

• Scalar Principle

• The amount of work employees perform in a given period, usually their output per hour

• Chain of Command

Reorder the following by defining delegation.

• tasks

• subordinates

• to

• assigning

Reorder the following by defining responsibility.

• duty

• the

• done

• to get a

• job

A _____________ is an organizational design in which the firm is broken down into units according to factors such as product, process, territory, customer type, etc.

• functional structure

• divisional structure

• organizational structure

• matrix structure

A _____________ is an organizational design in which the firm is broken into traditional departments, each with its own set of responsibilities and activities.

• functional structure

• divisional structure

• organizational structure

• matrix structure

___________________: See organizational design.

• functional structure

• divisional structure

• organizational structure

• matrix structure

______________________ is an organizational design that combines the traditional functional structure with the divisional structure.

• functional structure

• divisional structure

• organizational structure

• matrix structure

Authority is the formally granted influence of an individual to make decisions, pursue goals, and obtain the resources necessary to support those decisions and _________________.

Communication is an ​ (a)   of information in which the ​ (b)   and ​ (c)   are understood in the same way by both the ​ (d)   and the ​ (e)   .

• exchange
• words
• gestures
• speaker
• listener

Match the following

• The amount of teamwork included in an organizational design

• Job Specification

• Advisory authority, often without the ability to enforce or take action

• Staff Authority

• Formal, direct authority that affects a business’s day-to-day operations

• Line Authority

• Becoming an expert in a specific work task

• Lateral Relations

• The creation or discovery of something new, such as a new product, strategy, or process

• Innovation