CEO Lesson 1 Review

Which of the greetings are FORMAL (polite)?

• How's it going?

• Good morning, Madam.

• Morning, John.

• Hello Diana.

How do we address a GROUP OF MEN AND WOMEN?

• Madam and Sir

• Madams and Sirs

• Ladies and Gentlemen

• Lady and Gentleman

What are you studying?

• I am studying Certificate in Chinese Cuisine.

• I study Certificate in Chinese Culinary.

• I am studying Certificate in Hotel Operations.

• I study Certificate in Hotel Operations.

Give me some examples of Good Body Language.

Give me some examples of Bad Body Language.

Which is the BEST way to politely ask someone to "WAIT"?

• Wait.

• Could you wait here?

• Wait, please.

• Could you wait here, please?

What is "HTI"?

• Hotel Technical Institute

• Hotel and Tourism Institute

• Honors and Telephone Industry

• Horizontal Technology Intergration

What does "CCI" mean?

• Chinese Culinary Institute

• Chinese Cooking Industry

• Chinese Cuisine Institute

• Chinese Cafe Industry

What does "ICI" mean?

• International Cuisine Institute

• International Cuisine Industry

• Intercontinental Cooking Industry

• International Culinary Institute