Service Excellence Quiz
11th Grade
•10 Qs
Similar activities
Accounting Equation
11th Grade
•10 Qs
Factors of Production
9th - 12th Grade
•10 Qs
Credit and Debit Cards
8th - 12th Grade
•10 Qs
AP Psychology: Cognition #3
11th - 12th Grade
•13 Qs
Medical Emergencies Quiz
9th - 12th Grade
•15 Qs
7L1 Nervous System Intro
10th - 12th Grade
•12 Qs
Intro to Psychology
8th - 12th Grade
•12 Qs
PTS KOMPAK XI-2
11th - 12th Grade
•15 Qs
Service Excellence Quiz
Quiz
•
Specialty
•
11th Grade
•
Easy
Heather Maxwell
Used 3+ times
FREE Resource
Enhance your content in a minute
10 questions
Show all answers
1.
FILL IN THE BLANK QUESTION
1 min • 10 pts
What is the Credit Union philosophy?
People _________ people
2.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
Who plays a role in providing excellent service?
Someone
Everyone
No one
I don't know
3.
OPEN ENDED QUESTION
3 mins • 10 pts
Why are complaints a bad thing?
Evaluate responses using AI:
OFF
4.
OPEN ENDED QUESTION
3 mins • 10 pts
Why are complaints a good thing?
Evaluate responses using AI:
OFF
5.
FILL IN THE BLANK QUESTION
1 min • 10 pts
A dissatisfied customer will tell __ people about the experience.
6.
FILL IN THE BLANK QUESTION
1 min • 10 pts
Deliver _______ excellent service to every member and team member everyday and every time.
7.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
Pick the answer that is not one of the 7 Elements of Excellent Service.
Member Recognition
Consistency
Follow Through
Ignoring Complaints
Create a free account and access millions of resources
Create resources
Host any resource
Get auto-graded reports
Continue with Google
Continue with Email
Continue with Classlink
Continue with Clever
or continue with
Microsoft
%20(1).png)
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?
Similar Resources on Wayground
11 questions
Current Events August 15
Quiz
•
9th - 12th Grade
14 questions
Transportation Pathways Quiz
Quiz
•
7th - 12th Grade
10 questions
Check for Understanding: UDL @ Vista Lakes
Quiz
•
KG - University
10 questions
Accounting - Grade 11 - Lesson 8
Quiz
•
11th Grade
10 questions
Listening Skills
Quiz
•
KG - University
13 questions
IC3 GS6 Level 1 Domain 6 Assessment
Quiz
•
6th - 12th Grade
10 questions
Expected and Unexpected Behaviors at School 2
Quiz
•
9th - 12th Grade
10 questions
Reto de Conocimientos Cultura Organizacional - Diciembre
Quiz
•
11th Grade - University
Popular Resources on Wayground
10 questions
Honoring the Significance of Veterans Day
Interactive video
•
6th - 10th Grade
9 questions
FOREST Community of Caring
Lesson
•
1st - 5th Grade
10 questions
Exploring Veterans Day: Facts and Celebrations for Kids
Interactive video
•
6th - 10th Grade
19 questions
Veterans Day
Quiz
•
5th Grade
14 questions
General Technology Use Quiz
Quiz
•
8th Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
15 questions
Circuits, Light Energy, and Forces
Quiz
•
5th Grade
19 questions
Thanksgiving Trivia
Quiz
•
6th Grade