Elevate AC Quiz

Elevate AC Quiz

KG

10 Qs

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Elevate AC Quiz

Elevate AC Quiz

Assessment

Quiz

Professional Development, English

KG

Practice Problem

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10 questions

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1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What are our three core values?

Harmonious

Discerning

Modern

Unique

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the Core Values designed to do?

They are guest facing messaging for marketing and advertising

They are reminders of how you should behave with above property leaders

They are lens to look through before, during and after making any decision related to product or service

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Being innovative is an example of which core values?

Modern

Harmonious

Discerning

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which core value is all about the details?

Harmonious

Discerning

Modern

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which core value is focused on removing the friction of travel for guests so they can have a seamless stay?

Harmonious

Discerning

Modern

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

There are 5 Customer Satisfaction Standards (CSS), what is CSS 1 and CSS 2?

Smiles and Greetings, Use Names

Respect, Responsible for Facts

Use Names, Solve Problems

7.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What are the non-verbal behaviors to show respect to our guests?

Smile

Tone of Voice

Courtesy Words

Eye Contact

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