
Label Quiz
Quiz
•
Specialty, Other
•
Professional Development
•
Practice Problem
•
Easy
Mohamed Ibrahim
Used 3+ times
FREE Resource
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8 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Select Chat Label
The Consignee:
من فضلك الأوردر دلوقتي ظاهرلي إنه في الطريق ليا، بس أنا محتاج أضيف رقم تاني للأوردر عشان المندوب يكلمني عليه لو لقى رقم الأساسي مقفول
Order inquiry (specific instructions)
Order Modification
(Add another number)
Consignee Order Inquiry ( Order Status Inquiry within SLA )
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Select Chat Label
Ticket follow up
Order Modification
(Change COD)
COD (Transfer Confirmation)
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Select Chat Label
The business :
عايزة اعرف اوردر اسيوط ياخد كام يوم ويوصل ؟؟
Order Creation (Upload orders on the System)
Order Creation
(Asking for delivery zones)
Order Creation (Packaging guidelines)
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Select Chat Label
The consignee :
من فضلك الشحنة هتيجي النهارده إمتى، لأن ظاهرلي إن هي خرجت للتوصيل، مع العلم امبارح المندوب قال إني طلبت التأجيل وأنا مطلبتش حاجة
Consignee Order inquiry within SLA
Delivery issue (star behavior)
Delivery issue (fake update)
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Select Chat Label
Pickup issue (Cancel Pickup)
Pickup issue (Pickup issue)
Pickup issue (change pickup location)
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Select Chat Label
Order Modification
(Add another number)
Account Modification (Change Phone Number)
Pickup issue (change pickup location)
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Select Chat Label
Wallet /Cash Cycles completed orders
Wallet /General Inquiry
COD ( COD Reports )
8.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Select Chat Label
If the hub assigns the order to the wrong star (The star who does not cover the delivery address)
Misrouted
Wrong Sorting
Canceled out of zone
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