Records Management

Storing records on paper may offer ease of access to information. E.g., storing in a filing cabinet in one's office.

• TRUE

• FALSE

Records are efficiently managed if they can be found quickly and without fuss or bother, when they are needed.

• TRUE

• FALSE

Duties of a records management clerk include:

I. Monitoring borrowed files

II. Filing documents

III. Keeping the filing area tidy

IV. Retrieving documents

• I, II and III only

• I, II and IV only

• I, III and IV only

• all of the above

A useful method of securing loose papers is to use:

• A divider

• A treasury tag

• A card index

• A folder

You keep your customer records in alphabetical order by name. Documents about Professor John McKay should be filed under:

• P

• J

• M

• K

Access is likely to be restricted to files that have information containing:

I. Future business plans

II. Customer names and addresses

III. Supplier invoices

IV. Staff salaries

• I and II onIy

• I and III only

• I and IV only

• II and III only

Scanning and saving documents for access by computer is called:

• centralised filing

• electronic filing

• decentralised filing

• automated filing

Records management is the systematic control of records, from the creation or receipt of the record to its final disposition.

• TRUE

• FALSE

Documents that have no value to the organization are still considered records and should be kept.

• TRUE

• FALSE

What is filling?

• the process of finding records and or information

• retrieving the collections of brochure

• the action of arranging records in a predetermined sequence

• sorting the books