Knowledge Check .2

What is an Alteration?

• A change in the H's house rules

• A change in a reso

• A change on the profile of the H and G

For IBC manual authentication (verified phone #) should you inform the User that the call is recorded?

• True

• False

Once the H received his/her PO into their PO Method, what status do you see on the Reso page under PO's line?

• Received

• Completed

• Success

• Reconciled

How long does the RC initiator should wait to see Involve Airbnb option?

• 48 hrs after creating it

• 12 hrs after creating it

• 72 hrs after creating it

• 10 hrs after creating it

Service Fee is refundable ___ times a year.

What are the Hosting Penalties?

• Cancellation fee of 50USD if cancelled more than 7 days before the check in date and 100USD if less that 7 days

• Public/Automated review

• SH status will be removed

• Blocked calendar

• Account suspension and deactivation

Enola's reso has 4nights and under FLEXIBLE cxl policy:

Check in date: 21st June

Check out date: 25th June

She cancelled the reso on 22nd June. Will there be a refund for her?

• Yes, but she'll lose the next night and the rest of the remaining night/s will be refunded. However, no SF and CF refund.

• Yes, but she'll lose the next night and the rest will be refunded along with her SF and CF

• No more refund since she already checked in and opted to leave early

• Yes, there'll be 2 nights of refund but not the SF and CF

CE Support Ambassador can issue a coupon and cancel a reso on the G or H behalf.

• True

• False

If your are a H, you cannot pre-approve multiple Gs to book your L.

• True

• False

Ginny booked a reso for 27 nights in Florence, Italy. Is this a long-term reservation?

• Yes

• No