COMMUNICATION SKILLS

WHAT IS YOUR UNDERSTANDING OF THE TERM COMMUNICATION?

• Sharing of information

• sharing of information between two or more people

• I have no idea

• sharing of information between people and in return there is feedback.

The following are elements of communication except?

• Feedback

• verbal

• channel

• message

communication is a part of ------------ skills.

• Soft

• Hard

• Rough

• Short

The ------- is the person who transmits the message.

• Receiver

• Driver

• Sender

• Cleaner

Which one of the following is a type of non verbal communication?

• body langauge

• telephone calls

• Email

• letter

what is considered the best way to be a good communicator?

• being a good listener

• being a good talker

• none of the above

• be silent and only speak when neccesaary

what are some examples that are considered to be poor communication skills?

• sarcasm or being negative

• ask clarifying questions

• respond appropriately

• pay close attention to others.

which of the following is positive body language to use when speaking?

• fold your arms or cross your legs

• keep your body hidden

• dont make eye contact

• keep arms open and use body gestures

The following are barriers to communication , which one is not?

• Financial barrier

• linguistic barrier

• physical barrier

• interpersonal barrier