ECM2431 Week 3 Quiz

How many industrial revolutions are considered today?

• 1

• 2

• 4

• 5

What is the 4th industrial revolution about?

(Select the most appropriate answer)

• Invention of steam engine

• Computers and the Internet

• Robotics, AI, and automation of manufacturing processes

• Robots replacing human beings

What are the technology components of Information Systems?

(Select all relevant answers)

• Hardware

• Software

• Data and Information

• Business Processes

• People and organisations

In various organisations, Information Systems can be used as:

(select all applicable options)

• Top-level organisational management

• Middle-level organisational management

• Employees involved in production and service processes

• Organisational customers and suppliers

Select all types of Information Systems that are typically used by the organisational management for decision making.

(Select all applicable options)

• Decision Support Systems

• Transaction Processing Systems

• Management Information Systems

• Process Control Systems

An information system for the integrated management of main business processes, often in real time, helping the organisation to collect, store, manage, and interpret data from many business activities is called:

• CRM System

• ERP System

• Accounting System

• An e-commerce System

An information system that helps the organisation to manage the supply of raw materials and activities related to transforming these raw materials into finished, customer-ready products is called:

• Social Information System

• SCM System

• CRM System

• Financial Management System

An information system which helps the organisation to plan and manage their relationships with new/existing and potential customers, helping the organisation to build customer relationships and streamline processes so they can increase sales, improve customer service, and increase profitability is called:

• CRM System

• ERP System

• SCM System

• Social Networks