The minimum qualification needed for a receptionist is

• Neco

• SSCE

• JAMB

• BSC

One of these is not a job quality of a receptionist

• Tactfulness

• Punctuality to work

• good telephone manners

• politeness

one of these is not a personal quality of a receptionist

• neatness

• cheerfulness

• confidence

• good telephone manners

a document used for recording telephone messages meant for the officials of the organisation is called

• telephone directory

• diary

• business and telephone slip

• telephone message pad

Any visitor who enters the office of the receptionist is given what to fill

• visitors welcome form

• visitors slip or request form

• appointment form

• familiarisation form or message form

the book used to record the particular letters or mails that come in or are sent out of the organisation is called

• incoming register

• outgoing register

• postage book

• correspondence book

a book used to keep records of stamps bought in the office and the amount of such stamps that have actually been used is called

• postage book

• despatch book

• outgoing register

• incoming register

a book where particulars of letters that leave the organisation by hand are recorded is called

• postage book

• despatch book

• correspondence book

• incoming register

a good filing system should have the following features except

• accesibility

• safety

• security

• procedures

books kept to show records of sales and purchases a company makes are called

• office documents

• office correspondence

• office particulars

• procedures of the office