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1st Grade

12 Qs

quiz-placeholder

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Assessment

Quiz

Business

1st Grade

Hard

Created by

Lenata Yorde

Used 4+ times

FREE Resource

12 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

The minimum qualification needed for a receptionist is

Neco

SSCE

JAMB

BSC

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

One of these is not a job quality of a receptionist

Tactfulness

Punctuality to work

good telephone manners

politeness

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

one of these is not a personal quality of a receptionist

neatness

cheerfulness

confidence

good telephone manners

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

a document used for recording telephone messages meant for the officials of the organisation is called

telephone directory

diary

business and telephone slip

telephone message pad

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Any visitor who enters the office of the receptionist is given what to fill

visitors welcome form

visitors slip or request form

appointment form

familiarisation form or message form

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

the book used to record the particular letters or mails that come in or are sent out of the organisation is called

incoming register

outgoing register

postage book

correspondence book

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

a book used to keep records of stamps bought in the office and the amount of such stamps that have actually been used is called

postage book

despatch book

outgoing register

incoming register

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