Motivational theories in the workplace - GCSE Business

What does Maslow's 'safety need' mean at work? Choose 2.

• Social safety - Having friends at work

• Work safety - Not being harmed at work

• Job security - Not getting fired

• Personal safety - Having confidence

What did F W Taylor believe?

• Employees are motivated by a hierarchy of needs

• Work comes naturally to people, like play

• Workers are motivated by hygiene factors

• Workers are pretty lazy and mostly motivated by money

What are two disadvantages of Maslow's hierarchy of needs?

• Not all levels of the hierarchy are met by work

• People are motivated by different things

• Maslow though workers were mostly motivated by money

• It can't work in jobs with high pay/salary

BONUS QUESTION: which European country is this?

What is the bottom layer of Maslow's Hierarchy of needs?

• Security

• Self-esteem

• Social

• Physiological

Herzberg's two factor theory says that hygiene factors...

• Motivate at work

• Causes dissatisfaction at work

Two conclusions from the two factor theory are that:

• Workers should be paid more depending on efficient they are

• To motivate a workforce, all the hygine factors must be met

• Jobs should be designed to be meaningful and interesting

• Workers should be motivated by higher order needs like self esteem

Which 2 of these things did F W Taylor believe?

• Work should be broken down into small tasks

• Pay isn't important to employees

• Workers should be piece rate pay, pay depends on how hard they work

• Social needs can be met at work by having social events, like parties.

Two disadvantages of using F W Taylor's ideas are:

• Work is boring and employee feel like they are 'part of a machine'

• Not all levels of the hierarchy of needs can be met at work

• Motivators and hygine factors can be different for different employees

• Money isn't the only thing that motivates employees

Who dis?

• Abraham Maslow

• F W Taylor

• Frederick Herzberg