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Professional Development

10 Qs

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Assessment

Quiz

Professional Development

Professional Development

Hard

Created by

Sean Kelly

Used 3+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

A user recently reported that every few days the system clock is approximately three minutes behind. The user also received an error message on the BIOS screen.

Which of the following would MOST likely fix the clock issue?

Replace the motherboard's CMOS battery.

Install a new power supply.

Enable dual-channel memory by adding a second RAM stick.

Configure the PC to be an NTP server.

2.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

A PC in a conference room will be connected to a large-screen TV for video presentations during training sessions. Which of the following video connectors is the MOST likely choice for this environment?

Video Graphics Array

Thunderbolt

Digital Visual Interface

High-Definition Multimedia Interface

3.

MULTIPLE CHOICE QUESTION

3 mins • 5 pts

An organization uses a cloud storage service to store company files. The file synchronization client for this cloud service is installed on every user's computer.

One user reports that a file synced with the client to their computer does not contain information a co-worker of theirs added earlier today.

Indicate the BEST action to take when troubleshooting this problem.

Exit the cloud service's client that is locally installed, restart the computer, and check to see if the file contains the information that is missing.

Visit the cloud service's website, locate the service status page, and determine if their is a service outage impacting the organization.

Open the cloud service's client that is locally installed, determine if there are any reported errors, and follow the steps provided to correct the synchronization errors.

Open the cloud service's client that is locally installed and check to see if there are any updates available for the client.

4.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

A technician is replacing a laptop's HDD with an SSD. Which of the following should the technician do FIRST?

Create a backup of the HDD.

Upgrade the RAM on the laptop.

Enable SSD support at BIOS.

Install SSD drivers inside the OS.

5.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

A user with a new 5G smartphone notices the device has separated at the seam on one edge and is measurably thicker at that point.

Which of the following actions should the user take FIRST?

Power off the smartphone and place it in a bucket of rice for 48 hours.

Place the smartphone in a refrigerator between 35°F (1.6°C) and 40°F ( 4.4°C) overnight.

Fully deplete the phone's battery and then charge it to 100%.

Contact the smartphone manufacturer for warranty support.

6.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

What type of network is most commonly associated with Bluetooth devices such as wireless keyboards, mice, and headphones, and covers a small area?

LAN

WAN

PAN

MAN

7.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

Which of the following technologies has the FASTEST connection speed?

Fiber

Satellite

DSL

Cable

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