14. Business Communication (AL)

Define 'effective communication'.

Define 'one-way communication'.

Define 'horizontal communication'

Define 'information overload'.

Define 'informal communication'

List three reasons why effective communication is important to a business.

List three factors that the choice of communication method depends on.

List the four types of communication.

Which of these is NOT a strength of visual communication?

• More interactive

• Demands attention

• Often easier to remember

• Allows for feedback

• Creates interest

Which of these is NOT a weakness of oral communication?

• Need to listen carefully

• Direct

• Affected by noise

• No permanent record

• Easily forgotten