ACLP M4

ACLP M4

1st - 3rd Grade

7 Qs

quiz-placeholder

Similar activities

My restaurant (Roblox)

My restaurant (Roblox)

KG - University

12 Qs

October Customer Service Quiz

October Customer Service Quiz

KG - University

10 Qs

LazMall POst Assessment

LazMall POst Assessment

KG - Professional Development

12 Qs

Selling skills

Selling skills

1st - 3rd Grade

10 Qs

Lecture 3

Lecture 3

2nd - 3rd Grade

11 Qs

Project Almanac October 2020

Project Almanac October 2020

1st - 7th Grade

10 Qs

July Customer Service Quiz

July Customer Service Quiz

KG - University

10 Qs

Customer Care Quizizz 1

Customer Care Quizizz 1

1st Grade

10 Qs

ACLP M4

ACLP M4

Assessment

Quiz

Other

1st - 3rd Grade

Easy

Created by

Yue Chang

Used 2+ times

FREE Resource

7 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

How do you know that the orders had sent in to the kitchen successfully?

Check on the billing page.

Check with the customer.

Check with the manager.

Check with the kitchen.

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Who should you refer to when you need to inform customer food waiting time?

Customer

Manager on duty

Off shift manager

Kitchen Staff

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

How do you repeat the customer orders?

Repeat orders to another servers.

Repeat orders to the manager.

Repeat orders to the kitchen.

Repeat orders in-front of customers and personally.

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Why do you need to greet customer in the first step?

Start building good relationship with customers.

Customers will order more food.

Manager no need to do greeting.

No need to inform food waiting time.

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Why you need to do a menu tour and daily specials to the customer?

Suggest "Make it a set" promotion to the customer.

Customer do not know how to read the menu.

Able to suggest appropriate dishes to the customers and give expectation to the customer on the food presentation/overall taste and waiting time.

Daily special food prepared too much.

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

How do you serve a welcome drink to customer?

Each of the customers should be serves welcome drink of the day in specific glass excluding the children will be serves in a plastic cup.

Each of the customers should be serves welcome drink of the day in specific glass.

No need to serve welcome drink for children.

Serves welcome drink after the meals.

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

What critical point you need to take note during record down the customer orders?

Able to remember customer orders respectively and in sequences, put in remark in kitchen print remark.

Able to suggest menu tour and daily special.

Able to suggest welcome drink of the day.

Able to upselling.