FSC Problem Solving

A _________ is the difference between the actual condition and the desired condition.

• Identity

• Problem

• Location

• Magnitude

____________is a continuous, conscious process which seeks to reduce or correct the difference between the actual and desired conditions.

• Root Cause Analysis

• Fishbone Diagram

• Risk Assessment

• Problem Solving

The first step in the General Problem Solving Process is __________

• Define the Problem

• Determine the CAUSES of the PROBLEM

• Formulate ACTION PLAN

• Implement

  ACTION PLAN

A Problem Statement should contain an OBJECT and it's DEFECT.

• True

• False

The following are the DIMENSIONS surrounding a problem EXCEPT for:

• Identity

• Object

• Location

• Magnitude

_______________ is an action to eliminate non-conformity to prevent recurrence.

• Correction

• Corrective Action

• Preventive Action

__________ is a CAUSE analysis tool that identifies many possible causes for an effect or problem.

• Fishbone Diagram

• Root Cause Analysis

• Potential Problem Analysis

• Risk Assessment

__________ is a method to identify the real causes of problems.

• Fishbone Diagram

• Root Cause Analysis

• Potential Problem Analysis

• Risk Assessment

____________ is the systematic examination of a future course of action of a plan to anticipate those things which might go wrong.

• Fishbone Diagram

• Root Cause Analysis

• Potential Problem Analysis

• Risk Assessment

_____________is a systematic process of evaluating the potential risks that may be potentially affect the business level.

• Fishbone Diagram

• Root Cause Analysis

• Potential Problem Analysis

• Risk Assessment