
data down
Quiz
•
Other
•
3rd Grade
•
Easy
Rehab Elrian
Used 6+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
in case cst has data down that mean dsl led is:
up
down
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
sla for esclate data down ?
1 d
2d
1wd
2wd
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
if cst has bills more than 30 and within grace period, cca can escalate data down?
yes
no
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
data down esclate to pool?
sls
second level advanced
noc
iu
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
cca should make voice verification before esclate any physical case?
yes
no
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
in case the result of selt is not avail that mean ?
esclate to iu
check type of connection
restart cpe
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
cca shouldn’t inform cst with tkt number
yes
no
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