The primary law enforcement for the USPS is the:

Phoenix SSA Review Part 1

Quiz
•
Geography, Business, Computers
•
10th Grade - University
•
Easy
Chris Smith
Used 383+ times
FREE Resource
50 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Department of Homeland Security
Postal Police
Postal Inspection Service
Office of the Inspector General
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
One of the first things a customer notices about a Sales and Service Associate is their:
Voice
Product Knowledge
Personal Appearance
Body Language
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
An active listening technique used to create a successful transaction is called:
Clarifying
Communicating
Requesting
Surveying
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
How a Sales and Associate conducts themselves on the job effects the:
Supervisor scores
Retail Window
Postal Brand
Bottom Line
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
An organized workstation creates a more _______ workplace.
Inviting
Felxible
Efficient
Beautiful
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
The USPS is the only delivery service that reaches:
Every address in the nation six days a week
Every international address
Only business addresses
Only rural addresses
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What is the most positive way to impact customer perception of the Post Office?
Decrease postage prices
Extend the lobby hours
Expand the product line
Provide world-class customer service
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