NATFME1Mngmnt GPMS

BSNL’s sales setup comprises of

• CSC

• 1500 dialup service

• web self care

•   all of them

  In GPMS , if achievement is less than the fair target , the score will be

• 40%

• 50%

• 60%

• 0%

Procurement process through open tender has to be completed in ___days

• 60

• 90

• 120

• 150

  What is not true about leader

• they appeal to people

• they are friendly with people

• they often retain a degree of separation and aloofness with people

• they are often achievement focussed

GPMS is an initiative under

• Project shikhar

• Project kuber

• Project vijay

• Project sanchay

GPMS was introduced in bsnl in

• 2011

• 2006

• 2000

• 2009

While performing GPMS for SSA , the parameter “BTS availability” will be in dimension

• financial

• customer /marketing

• operation

• none

“Unambiguous and easy to understand” is a parameter of

• GPMS

• BBSC

• Inter personal communication

• New bussiness units

6               For call drop rate parameter in GPMS score card of a SSA

• increase is desirable

• decrease is desirable

• nothing is desirable

• none

In GPMS evaluation of the territorial circles will be done by

• CMD

• respective director

• respective executive director

• Management Committee