Day 24 Parting Ways Review

What SOL can we use to check if customer will be allowed to withdraw funds to their bank/card earlier than 180 days from date of the No Appeals limitation?

• SOL2252

• SOL4962

• SOL3807

• SOL9000

Ideally, how long may we hold the funds on a permanently limited account?

True or False:

We can already close a permanently limited account.

• True

• False

Which of the following is not a requirement for early withdrawal release for permanently limited account? (Select all that apply)

• Last payment received more than 21 days ago

• AUP Limitation

• Account is involved in collusion.

• Account limited more than 45 days

True or False:

Permanently limited account due to underage (minor) can either refund the money back to the sender or withdraw the funds.

• True

• False

True or False:

We can restore the account from No Appeals when the customer reached the age of majority in their state.

• True

• False

You must not allow early withdrawal for these scenarios. (Select all that apply)

• Limitation placed for suspicious money movement

• AUP limitation

• Evidence of falsified documents

• Fraud indicators are present on linked accounts

What SOL do we check for Parting ways talking points?

True or False:

The customer can remove the card added on their PayPal account since they won't be able to use the account anymore.

• True

• False

What tool do we use to toggle Early withdrawal for permanently limited account?

• Cassini Mars

• Admin Tool

• CS Compass

• Argus