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customer care
Quiz
•
English
•
1st - 2nd Grade
•
Hard
Oxana Sayapina
Used 18+ times
FREE Resource
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10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
1. Our customer's satisfaction is our
priority
assistance
conveience
order
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
2. If you need ..... ,please contact our call center.
navigation
relations
assistance
site
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
3. Good communication skills are..... in any customer care job
convenient
successful
essential
reliable
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
4. We can offer a quicker and more..... level of service with our call centre.
efficient
comfortable
easy
friendly
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
5. You can pay by credit card,which is very ....when shopping online
successful
efficient
convenient
loyal
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
6. Find the word which is the same as PROFITABLE
convenient
loyal
essential
successful
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Find the word which is the same as "EASY OR HELPFUL TO USE"
efficient
convenient
loyal
essential
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