week 6 - unit 4, topic 2

Change is: (select all that apply)

• constant

• unavoidable

• inevitable

• easy

What is vision for change?

(select all that apply)

• the 'WHY'

• envisions the future

• where priorities are set

• uses consultants

Select the 3 elements of the Unfreeze Stage

• Prepare for the change

• Sustain the change

• Determine the change

• Manage the Change

• Involve all stakeholders

Build on the Change is step ___ of Kotters Change Management

Which step of Kotter's is being described:

Team establishes vision

Helps everyone understand what is trying to be achieved in a time frame

• Step 1 - Create a sense of urgency

• Step 8 - make it stick

• Step 4 - communicate the vision

• Step 3 - Create a vision for change

Which of the following is NOT a resistor for change?

• Timing

• Fear

• Management

• Trust

• Unknown

TRUE of FALSE

It is not how effective management is during change, but how well the employees respond to the change that matters.

• TRUE

• FALSE

Which of the following is NOT a driver of change?

• Legislative compliance

• Competition

• Management Style

• Customers

Select all that a low-risk strategies for overcoming resistance

• Communication

• Manipulation

• Participation

• Threat

• Negotiation

TRUE of FALSE

High risk strategies allow a leader to overcome resistance to change quickly without generating negative outcomes

• TRUE

• FALSE