Management Chapter 1

Part of the orientation for her internship, Rebecca was informed that ________ are the people who direct the activities of others in an organization.

• directors

• managers

• subordinates

• line workers

First-line managers are typically those who ________.

• perform the same work as the people they manage but earn more money

• are typically involved with producing the organization's products or providing its service

• are at the top of the organizational chart

• are the first persons new hires meet

________ are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.

• Middle managers

• Top managers

• Production managers

• Research managers

Conceptual skills involve ________.

• managing employees who use tools to produce the organization's products

• communicating with customers

• thinking about abstract and complex situations

• inspiring enthusiasm and trust among employees

Which one of the following is an example of an efficient manufacturing technique?

• reducing the amount of scrap created in the process of making a product

• increasing the amount of time to manufacture products

• increasing product reject rates

• meeting customers' rigorous demand

If Fiona accomplishes her projects with high-quality results, but takes more time than other managers in the process, as a manager she is ________.

• efficient, but ineffective

• a leader, but not a top manager

• project oriented, but not effective

• effective, but inefficient

When Brandi is sharing with her team members the information she received at this morning's production meeting, she is performing the Mintzberg role of ________.

• liaison

• monitor

• entrepreneur

• disseminator

When the mayor officiates at the ribbon-cutting ceremony for the new bridge, he is performing one of Mintzberg's ________ roles.

• interpersonal

• informational

• decisional

• organizing

Technical skills include ________.

• experience gained by experiments that are used in performing managerial tasks

• job specific knowledge needed to proficiently perform work tasks

• the ability to work well with individuals and groups

• skills managers use to think and to conceptualize about abstract and complex situations

The basic management functions include ________.

• planning, organizing, commanding, and coordinating

• planning, organizing, coordinating, and controlling

• planning, organizing, directing, and controlling

• planning, organizing, leading, and controlling