Taking phone calls

Taking phone calls

Professional Development

9 Qs

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Taking phone calls

Taking phone calls

Assessment

Quiz

Professional Development, English

Professional Development

Hard

Created by

Lorena Lomoro

Used 17+ times

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9 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Good morning. How can I ----- you?

tell

help

book / reserve

make

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Could I ----- a parking space for tomorrow?

tell

connect

book / reserve

make

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

I'd like to ----- to Roberto Raul, please.

speak

connect

take

make

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

One moment, I'll ----- you.

take

connect

book / reserve

make

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Can I ----- a message?

tell

connect

take

make

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

I'd like to ----- a reservation.

tell

connect

book / reserve

make

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Please ----- her to call Valerie.

tell

have

book / reserve

make

8.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

I'd like to ----- a room for tomorrow night.

tell

have

book / reserve

make

9.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Can I ----- your name, please?

tell

have

book / reserve

make

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