Group Climate

Which of these is a disconfirming response?

• Direct Acknowledgement

• Clarifying Response

• Agreement about content

• Tangential Response

Which of these is a confirming response?

• Incongruous Response

• Incoherent Response

• Interrupting Response

• Expression of Positive Feeling

What kind of response is when we fail to acknowledge what another speaker has communicated?

• Incongruous Response

• Incoherent Response

• Impervious Response

What kind of response is when someone answers in a way that is unrelated to what the other speaker has said?

• Irrelevant Response

• Tangential response

• Impervious Response

What kind of response is when we acknowledge what somebody else has said and then immediately take the conversation in another direction?

• Tangential Response

• Incoherent Response

• Incongruous Response

Evaluative language is known as ...

• "I" language

• "You" language

Which of these is related to supportive team climate?

• Control oriented communication

• Strategic communication

• Empathy

• Certainty

Which of these is related to defensive group climate?

• Descriptive language

• Problem oriented communication

• Equality

• Neutrality

Which of these means that you are a flexible communicator?

• Provisionality

• Certainty

Which of these means that you understand and appreciate other people's feelings?

• Neutrality

• Empathy