QUIZ 6

Quiz
•
Education
•
University
•
Medium
EMMA LIWANAG
Used 10+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Recording and comparing outlet performance against targets.
Monitoring Service
Organized and Smooth Flow of Service
Open mindedness
Anticipation
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Enforcing standards of grooming and hygiene.
Enthusiasm
Attentiveness
Professionalism
Monitoring Service
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Refraining from unpleasant non-verbal’s like frowning face, show of irritation, sneering look and others.
Enthusiasm
Professionalism
Smiling Body Language
Monitoring Service
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Guests are informed in advance if their order takes time to prepare.
Timeliness of Service
Feedback Mechanism
Enthusiasm
Attentiveness
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Words of appreciation, rather than irritation expressed for comments received especially if they are sincerely meant to call one’s attention on service deficiencies.
Monitoring Service
Organized and Smooth Flow of Service
Open Mindedness
Anticipation
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Undivided attention, focusing on the guest's concern and setting aside other matters while attending to the guest.
Timeliness of Service
Feedback Mechanism
Enthusiasm
Attentiveness
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Conducting customer surveys, and consolidating results for discussion during operations meetings.
Organized and Smooth Flow of Service
Open Mindedness
Anticipation
Problem Solving Mechanism
Create a free account and access millions of resources
Similar Resources on Wayground
9 questions
Vocabulary Quiz

Quiz
•
5th Grade - University
10 questions
Room Division Management

Quiz
•
University
15 questions
ROUND 1 MIND MAZE

Quiz
•
University
10 questions
Vietjet Air

Quiz
•
University
6 questions
TULIB Unlock 101

Quiz
•
University
10 questions
Logistics and Supply Chain Management

Quiz
•
University
9 questions
RAF Uniforms Quiz

Quiz
•
12th Grade - University
10 questions
02 B2B Marketing Definition

Quiz
•
University
Popular Resources on Wayground
10 questions
Video Games

Quiz
•
6th - 12th Grade
20 questions
Brand Labels

Quiz
•
5th - 12th Grade
15 questions
Core 4 of Customer Service - Student Edition

Quiz
•
6th - 8th Grade
15 questions
What is Bullying?- Bullying Lesson Series 6-12

Lesson
•
11th Grade
25 questions
Multiplication Facts

Quiz
•
5th Grade
15 questions
Subtracting Integers

Quiz
•
7th Grade
22 questions
Adding Integers

Quiz
•
6th Grade
10 questions
Exploring Digital Citizenship Essentials

Interactive video
•
6th - 10th Grade
Discover more resources for Education
20 questions
Definite and Indefinite Articles in Spanish (Avancemos)

Quiz
•
8th Grade - University
7 questions
Force and Motion

Interactive video
•
4th Grade - University
36 questions
Unit 5 Key Terms

Quiz
•
11th Grade - University
7 questions
Figurative Language: Idioms, Similes, and Metaphors

Interactive video
•
4th Grade - University
15 questions
Properties of Equality

Quiz
•
8th Grade - University
38 questions
WH - Unit 3 Exam Review*

Quiz
•
10th Grade - University
21 questions
Advise vs. Advice

Quiz
•
6th Grade - University
12 questions
Reading a ruler!

Quiz
•
9th Grade - University