Monitor work operations

Typically a manager has four functions. Name them

Evaluate responses using AI:

OFF

Name 3 types of cultures in an organization

Evaluate responses using AI:

OFF

What are 2 areas or work operations that can be monitored

Evaluate responses using AI:

OFF

Explain the concept of Quality Assurance

Evaluate responses using AI:

OFF

...................................... means all employees are involved in continually improving the level of service, productivity and customer satisfaction

When delegating to staff, name 2 things a manager can do to help the process

Evaluate responses using AI:

OFF

Pick the correct 3 ideas related to the principle of coaching.

• It focuses on the continued development of an individual

• Best delivered using a technique called  the ‘Positive-Negative-Positive’ sandwich.

• It can be seen as a process of providing information, including feedback, to an employee

• The purpose of coaching is to reinforce and extend knowledge and skills developed through other training.

What are two ways to monitor workplace operations?

Evaluate responses using AI:

OFF

Name 3 good reasons to monitor progress and adjust plans

Evaluate responses using AI:

OFF

Write 4 examples of ways in which leaders can encourage development of ideas for innovation

Evaluate responses using AI:

OFF