Chapter 5 Managing the Business

Which aspect of the management process involves determining what the organization needs to do and how best to get it done?

• Organizing

• Planning

• Controlling

• Monitoring

What function of the management process is used to monitor and ensure the organization is meeting its goals?

• Planning

• Organizing

• Leading

• Controlling

Which description identifies the organizing function of the management process?

• Determining how best to arrange an organization's resources into a coherent structure

• Guiding and motivating employees to meet organizational objectives

• Monitoring an organization's performance to ensure that it is meeting its goals

• Determining what an organization needs to do and how best to get it done

Comparing actual performance against standards is an example of which function of the management process?

• Planning

• Organizing

• Leading

• Controlling

Which type of manager spends most of their time working with and supervising the employees who report to them?

• Top managers

• Chief executive officers

• Operations managers

• First-line managers

CFO and controller are titles associated with what type of manager?

• Financial

• Information

• Marketing

• Operations

Who is responsible for designing and implementing systems to gather, organize, and distribute facts and data essential for the running of the company?

• Marketing managers

• Production managers

• Information managers

• Human resource managers

Which of the following refers to a person's ability to think in the abstract, to diagnose and analyze different situations, and to see beyond the present situation?

• Decision-making skills

• Production skills

• Technical skills

• Conceptual skills

Which of the following managers depend most on conceptual skills?

• First-line managers

• Top managers

• Middle managers

• Financial managers

Fostering new ideas and innovation and resolving conflicts within a department is a responsibility under which managerial role?

• Interpersonal

• Informational

• Decisional

• Disturbance handler