OPERATIONS PLANNING AND CONTROL SYSTEMS

_____________ is concerned with the activities that attempt to reconcile the demands of the market and the ability of the operation’s resources to deliver.

• Planning and control

• Planning

• Control

Planning and control involves ________ operations activities.

• scheduling

• co-ordinating

• organizing

• All of the above

Uses aggregated demand forecast.

• Long-term

  Planning & Control

• Medium-term

  Planning & Control

• Short-term

  Planning & Control

Determines resources and contingencies.

• Long-term

  Planning & Control

• Medium-term

  Planning & Control

• Short-term

  Planning & Control

Ad-hoc consideration of operations objectives.

• Long-term

  Planning & Control

• Medium-term

  Planning & Control

• Short-term

  Planning & Control

Firm accepting orders for goods or services but unable to fill at the moment.

• Influencing

  demand

• Backordering during high-demand periods

• Counter-seasonal product and service mixing

operations can predict demand with relative certainty.

• Dependent demand

• Independent demand

Each part of the operation plan has to ensure that planned activities are indeed happening.

• Monitor

• Plan

• Control