Anatomy of front office staff quiz

1.       The uniform should be spotless and well ironed

• TRUE

• False

2.       For male front office staff they should maintain long hair.

• True

• False

3.       Nails should be well maintained and hands are absolutely clean

• TRUE

• FALSE

4.       The front office staff should use excessive use of jewelries

• TRUE

• FALSE

5.       Frontline specialists are those who deal directly with guests

• TRUE

• FALSE

6.       Reservation Supervisor is a backline specialist or back of the house

• TRUE

• FALSE

6.       Front office staff should be multi-skilled

• TRUE

• FALSE

 8.       Front office staff should be multilingual

• TRUE

• FALSE

9.       Good grooming and personal hygiene are not a concern of front office staff

• TRUE

• FALSE

10.       Tech-savvy is one of the skills that front office staff needed in order to perform their job well.

• TRUE

• FALSE