L'accueil du client se résume à un "Bonjour"
DIVERS - VENTE
1st - 12th Grade
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DIVERS - VENTE
Quiz
•
Other
•
1st - 12th Grade
•
Hard
Maryse Durieux
Used 23+ times
FREE Resource
15 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
vrai
faux
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Savoir accueillir un client et découvrir ses besoins sont les aspects les plus importants de la vente.
vrai
faux
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
L'intérêt de la découverte est de comprendre les attentes du vendeur.
vrai
faux
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Il peut exister un discours tout fait sur un produit.
vrai
faux
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
La découverte est un bon moyen pour personnaliser la relation entre le client et le vendeur.
vrai
faux
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Un client = un mobile d'achat.
vrai
faux
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
"ça ne m'intéresse pas" est une objection prétexte.
vrai
faux
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