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SESSION 10 - EFS2

Authored by María Pachas

Professional Development, World Languages, English

University

Used 2+ times

SESSION 10 - EFS2
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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

1. I don’t feel like going out to eat. I would rather stay in and order ... from the hotel restaurant.

records

room service

long-distance-calls

None of the options is correct

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

2. I don’t have any cash or credit cards with me. Do you accept ...?

personal checks

charges

fee

global kart

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

3. We have ... of all the calls that came in while you were out Mr. Smith.

bilss

records

charges

changes

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

4. One of the 10 biggest mistakes we have to avoid when doing the check out is...

Communicating The Specific Requirements

Making Guests Wait For Long During Checkout

Informing About Early Check-In Or Late Check-Out

All of them are wrong

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

5. Do all the hotels in Peru provide the service to do the check out online and allow us to pay when we have left it (the hotel)?

True

False

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