Reply Email

Check the following that are examples of Opening Sentences:

• Thank you for your email (date ) enquiring about ....

• I have verified/ looked into/ investigated (the) subject

• I hope this information will be useful to you.

• With reference to your email dated (date) enquiring about ...........,...

Which sentence shows that you are sorry about something?

• I regret to inform you that...

• Regarding/Concerning your query, .........

• We would be glad to ......

• Should you require any further information/assistance, please do not hesitate to contact us.

Which sentences show that you can do an action?

• We are willing to (do).....

• We would be glad to .....

• I am sorry to inform you that...

• We look forward to being of service to you.

Which of the following are used as Closing Sentences?

• Please inform me if I can be of further assistance.

• I hope this information will prove useful for you/ your company.

• I have verified/ looked into/ investigated (the) subject

• Thank you for enquiring about (our/the) ............

How do you close politely?

• We look forward to doing business with you

• I can confirm (that)…

• Please note that (that)……

• Regarding/Concerning your query, .........

Complete the sentence with the correct word:

I am ___________ to inform you (that)…

I can _________ (that) we are able to accept credit card and cash.

Thank you for your email (date ) ____________ about ....

If you require any further ___________, please contact me.

Regarding/Concerning your __________ about ........., ........