F&B service general test

What is their group Name?

• Strawberry

• Orange

• Banana

• Apple

What are the Hospitality sectors?

• Air

  Rail

  Car hire

• Park

  Museum

• Street vendors

  Bar Restaurant

• Hotel Guest House

Hospitality businesses try to offer their guests:

• Good quality, safe products

• A good service experience

• Value for money

• Come again

How can you call as 4 star Hotel?

• Clean, comfortable and functional

• Good: Quality furnishings, service and guest care

• Very good: Better furnishings, service and guest care

• Superior: Excellent comfort and very high standard furnishings, service and guest care.

What is the number of your trainer U Aung Zaw Zaw Win Phone number?

• 09 5081560

• 09975613954

• 09 5098765

• 09 250959418

What are the diversity ?

• Cultural

• Race

• Religious

• Nationatilities

What is the verbal communication?

• Face to face

• Telephonic

• Writting

• E mail

Never allowed phone ringing times are ______________.