LiFE Unit 3

Which of the following are functions of the financial services industry?

• consumers buy expensive items by providing loans

• to design houses that people will buy

• to manage customer's money

• to protect customers from unforeseen events

Which sector of the financial service industry employs relationship managers?

• Accounting

• Business banking

• Insurance

• Retail banking

In which of the following areas would being able to speak more than one language be the most useful?

• Claims handling

• Credit card processing

• Stockbroking

• Trade finance

What event helps graduates on a graduate programme get to know each other?

• Inducting

• Networking

• Programming

• Regulating

Why is it important that financial services contribute 11% of total UK tax receipts each year?

• so that people working in backs can be paid as well

• so banks can make a profit

• this money is vital to the economy

• to ensure jobs are available in government

Which sector of the financial services industry employs claims handlers?

• Accounting

• Business banking

• Insurance

• Retail banking

In a bank, which team could help customers to move money between their accounts?

• Cell centre

• central services

• Human resources

• IT

Which type of banking provides services specifically for organisations?

• Accounting

• Business banking

• Insurance

• Retail banking

Someone who can help at work, and who has recently finished a school leaver programme is known as a:

• buddy

• colleague

• friend

• mentor

Which of the following is currently the lowest level of apprenticeship?

• Advanced

• Higher

• Intermediate

• Starter