Adjustment and Sales letter

Adjustment and Sales letter

University

10 Qs

quiz-placeholder

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Adjustment and Sales letter

Adjustment and Sales letter

Assessment

Quiz

English

University

Hard

Created by

Angelita Andaya

Used 11+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What type of letter is a written pitch to attract potential customers to a product or service?

Claim letter

Sales letter

Adjustment letter

Inquiry letter

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are sales letter used for?

Announce a new line of products

Offer something to the customer that is limited in time or quantity.

Give readers a call to action.

Use testimonials or statistics.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The following are the ways on how can you make a sales letter more effective, EXCEPT one..

Use informal language.

Keep the customer in mind.

Organize your content

use formal language

4.

FILL IN THE BLANK QUESTION

45 sec • 1 pt

This type of sales letter is trying to convince companies that you’ll be able to improve their sales skills and processes.

5.

FILL IN THE BLANK QUESTION

45 sec • 1 pt

Type of sales letter where it typically very short, featuring only one to two paragraphs about your product, your company, and how to reach you for further information.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

It is a letter written in response to the complaint of the customer.

Inquiry letter

Claim letter

Sales Letter

Adjustment letter

7.

FILL IN THE BLANK QUESTION

45 sec • 1 pt

sympathize with your client, listen to his/her woes, and maintain a positive tone and attitude towards the client to ensure the satisfaction of the customer.

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