Professional Secretarial Conduct Unit 1

Joe had been fishing for over two hours without a single bite. Suddenly there was a nibble at the end of his fishing line.  He stood up on the boat and leaned out too far.  Just then there was a sharp yank on the line.  Joe fell overboard and landed head first into the water. Joe and his friends laughed and laughed.

• To sell

• To instruct

• To Entertain

• To inform

The Underground Railroad was a secret organization which helped slaves escape to freedom. Many slaves were able to escape because of the conductors and station masters. The northern states were Free states and slaves were free once they arrived in the north Secret codes and signals were used to identify the conductors and station masters.

• To Inform

• To sell

• To Entertain

• To Instruct

It's New! It's Refreshing! It's Slurpee Soda!  This is the best soda in the world!  If you drink this soda you will jump higher, run faster and be smarter in school. Try one today.

• To instruct

• To persuade

• To sell

• To Inform

The Slim‐O‐Matic will cause you to loose pounds and inches from your body in one month. This amazing machine helps you to exercise correctly and provides an easy video to show you the proper way to exercise. Send $75.99 and begin exercising today. 

• To Complain

• To Entertain

• To Instruct

• To Sell

  What is the Intention of the writer in the text above

• To Satirise

• To Instruct

• To Complain

• To Persuade

Halo effect refers to forming perceptions of people based on a single characteristic

• TRUE

• FALSE

Selective perception refers to inferring information based on their existing attitudes, values, beliefs and perceptions

• TRUE

• FALSE

To determine ways to improve employee morale

• Statement

• Question

A good report does not need to meet the needs of the reader and answer the questions they have

• TRUE

• FALSE

Financial statements are not necessary in annual reports

• TRUE

• FALSE