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WebChat Overview Quiz

Authored by TVG Design

Computers

1st Grade

Used 4+ times

WebChat Overview Quiz
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10 questions

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1.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

More than          (%) of businesses use live chat on their company websites to support customer service and sales

2.

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30 sec • 1 pt

          (%) of consumers who used live chat on a website are likely to return to that site

3.

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30 sec • 1 pt

As many as        (%) of customers who visit your website, are doing so using their mobile phones

4.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

By using live chat, customers can get answers to their questions on average in               (Minutes/Seconds).

5.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

The Very Group handled           (Number) chats in 2021 from 01/01/2021 till date

6.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

With the average chat length being             (Minutes/Seconds) for the Very Group

7.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

The Very Group achieved an overall              (%) on customer satisfaction (CSAT)-TVG?

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