Manakah yang bukan termasuk Value EMC Healthcare

Standard Service

Quiz
•
Professional Development
•
1st - 3rd Grade
•
Medium

Prety Sagita
Used 83+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Empathy & Integrity
Meaningful & Respect
Competence & Innovation
Care & Compassion
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Siapakah pelanggan kita dalam konteks sebagai bagian dari karyawan EMC?
Pemegang Saham
Pasien dan Keluarganya
Rekan Kerja
Semua jawaban benar
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Apa yang pasien inginkan sebagai customer, kecuali
Clinical Outcomes
Patient Safety
Customer Satisfaction
Disappointing Service
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Bagaimana memberi pelayanan terbaik untuk pasien?
A. Mulailah dengan senyum
B. Melayani dengan sepenuh hati
C. Mengcounter keluhan pasien
Jawaban A dan B benar
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Tagline EMC Healthcare yang paling tepat
We Care with Passion
Patient Experience
Boosting Value Care
We are Happy to Serve You
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Bagaimana etika memberi salam ketika bertemu pasien yang tidak tepat
Merangkapkan kedua telapak tangan di depan dada
Mengucapkan selamat pagi/ siang/ sore
Posisi badan dalam keadaan siap untuk melayani
Tersenyum sambil memandang ke handphone
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Standar kebersihan tubuh yang penting untuk diperhatikan
Kuku yang cantik menggunakan kuteks berwarna
Menggunakan parfum dengan bau menyengat
Tidak bau badan
Bau mulut ketika berinteraksi dengan pasien
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