Making phone calls

Emma: Hello, Emma here.

Greg: Hello, it _______ Greg here.

Emma: Hi Greg, how are you?

Greg: I am fine, ______ about you?

Greg: Are you _______ at 12? Do you want to have lunch in the new Turkish restaurant?

Emma: Sounds great, what time?

Receptionist: Anderson Company.

April: Can I _______ to the HR manager?

Receptionist: Sorry, who is __________?

April: It's April Cooper.

Receptionist: I am _______ he is not here at the moment

Receptionist: Can I take a _________?

April: Please tell him to call me _________.

Caller: Good morning, this is Jack Brown, could I speak to

Mrs Jones.

Receptionist: Hold the _________. I will put you through.

A: Thank you a lot.

B: My _______.

A: Goodbye

B: Goodbye